BNP Paribas reduces internal email volume
Here is a mention in Banking Technology magazine about BNP Paribas’ use of blueKiwi
It’s a loooong article but I’ve extracted the important bit 
http://www.bankingtech.com/bankingtech/article.do?articleid=20000128562
“Social software tools for banking are also starting to appear, and banks are starting to employ them. BNP Paribas, for example, realised that its individual divisions often had information useful to the rest of the business but no mechanism with which to disseminate it. It is now using Enterprise Social Software from BlueKiwi to build specialist staff blogging systems that allow staff to share the information.”
Some learnings from them:
- they started with a focused group and a clear objective
- reducing internal emails has made people more productive because they can actually do work instead of doing email!
We will have a more detailed case study about this group coming out quite soon.
Posted: October 15th, 2008 under Enterprise 2.0, innovation.
Tags: BNP Paribas, email is dead