On Friday we had a round table discussion related to enterprise social networking (some may refer to enterprise 2.0). Some best practices from real world projects emerged, and there were some excellent questions that raised the discussion level.
Thanks to Bertrand for contributing to this list. Check out his advice on this blog post
For those unfamiliar [...]

This is a presentation I did this week at the Butler Group Enterprise Web 2.0 Strategies Event. The point of the presentation  is how to reduce costs in a time of crisis, but also don’t forget about innovating.
I’ve adapted the presentation to be shown online, with commentary on the slides where I would have been [...]

Something that organisations often overlook is the by-product of people’s interactions with each other.  As people interact in a transparent way, this naturally leaves a wealth of knowledge that is reusable by the organisation. They key is being able to access this knowledge. This is my number 1 argument against using consumer tools such as [...]

The key to calculating Enterprise Social Networking ROI is to keep it simple.
If you dig under the surface enough, there is often a monetary benefit staring you right in the face…

A lot of debate goes on about the Return on Investment (ROI) of Enterprise Social Software… in my opinion probably too much debate. Sometimes the [...]